• THIA Code of Ethics 

Respect for Objectives: I help the client define realistic objectives tailored to their needs. 

Written Contract: I set the terms of my work in a written contract, with clear objectives and cancellation terms. 

Commitment and Competence: I make every effort to achieve objectives and inform the client if a matter falls outside my area of expertise. 

Respect and Confidentiality: I respect the client’s opinions, needs, and confidentiality. I do not share any information without their consent. 

Photos and Communication: Before using photos for my communications, I obtain the client’s explicit permission and respect their image rights. 

Continuous Improvement: I am committed to continuing to learn and provide professional and efficient services. 

Professional Ethics: I refrain from any illegal, fraudulent, or unfair practices and maintain a relationship of trust with the client. 

Liability: I have professional liability insurance and a clean criminal record. 

General Terms and Conditions of Sale (GTC) & General Terms and Conditions of Use (GCU) – THIA (The Harmony Is All)

1. General Presentation 

These general terms and conditions set out the terms of use of the THIA (The Harmony Is All) website and services, operated by Tiphaine Smack, which offers yoga classes and home organization services in Geneva. 

By accessing the thia.ch website (hereinafter “the Site“) or using the associated services (hereinafter “the Services“), you fully accept these terms and conditions. 

We reserve the right to modify them at any time. Changes will be posted on this page and will be effective immediately. 

The Site is hosted on Wix, which provides the platform for managing and selling our Services.

2. Legal Notices 

      2.1 Copyright 

All content published on thia.ch, including, but not limited to, videos, texts, manuals, images, and other materials, is protected by copyright. Any reproduction, distribution, or public dissemination without prior written permission is prohibited. 

This includes posting on social media, websites, or other digital platforms. 

Any violation may result in prosecution under applicable intellectual property laws. 

      2.2 Medical Disclaimer 

The information provided by THIA (yoga classes, wellness advice, organizational services) is in no way a substitute for medical advice. 

Before beginning any exercise program, it is recommended to consult a physician. 

You acknowledge that practicing yoga or any physical activity carries a risk of injury. By participating voluntarily, you agree to do so at your own risk and release Tiphaine Smack from any liability for damage or injury. 

3. Online Store Terms 

  • You must be of legal age or have parental consent to use our Services.
  • It is prohibited to use our Services for illegal purposes. 
  • Any transmission of viruses, malware, or hacking attempts will result in immediate suspension of your access to the Services.

4. General Conditions of Use of the Site 

    4.1 Account Access and Security 

If you create an account on thia.ch, you are responsible for: 

  • Maintaining the confidentiality of your password. 
  • All activities conducted through your account.

We reserve the right to deactivate or delete an account for failure to comply with these conditions. 

     4.2 Accuracy and Updating of Information 

We strive to provide accurate information, but we do not guarantee its completeness or timeliness. You are encouraged to check regularly for updates. 

5. Conditions of Services and Payments 

    5.1 Yoga Classes & Home Organization Services 

Services are offered at home, at work, or online. All reservations are confirmed only upon receipt of payment. 

    5.2 Cancellation and Refund 

  • Yoga Classes: All cancellations must be made 48 hours in advance, otherwise the class is due. 
  • Home Organization: Cancellations are possible up to 72 hours before the service. 

Payments are made by credit card, bank transfer, or TWINT. 

6. Social Media and Communication

6.1 Use of Client Photos and Testimonials 

THIA may publish testimonials, photos, or videos related to the services offered, provided that prior consent has been obtained from the Client. 

For home-organizing services: 

  • Written consent (email or signed message) is required prior to any publication. 
  • Photos may be blurred or cropped upon request. 

For yoga: 

  • During group classes, photos may be taken for promotional purposes. 
  • Any image in which a Client is clearly identifiable requires their consent before publication. 

6.2 Right of Withdrawal 

At any time, a Client may request the removal of a photo or video in which they appear. Removal will be carried out within a reasonable time after receipt of the request. 

7. Protection of Personal Data 

Your personal information is kept solely for the purposes of providing services and will never be sold or shared without your consent. 

You have the right to request access to, modification of, or deletion of your data at any time.

8. Liabilities and Disputes 

    8.1 Limitation of Liability 

THIA cannot be held liable for: 

  • Any material or immaterial damage resulting from the use of the services. 
  • Any injury occurring during a yoga session. 

    8.2 Applicable Law and Jurisdiction 

These terms and conditions are subject to Swiss law. Any dispute will be brought before the competent courts of Geneva. 

9. Contact 

For any questions or requests related to the Terms and Conditions, you can contact us at contact@thia.ch

 

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